Cookie Policy

This Cookie Policy explains how 20Bets Casino uses cookies and similar technologies on our website (the "Site"). It describes what cookies are, why we use them, which categories may be set, how third parties may be involved, and how you can control your preferences. This policy should be read together with our other privacy disclosures and any settings presented to you when you visit the Site.

By continuing to use the Site, you may allow cookies to be placed on your device as described below, depending on your choices and applicable legal requirements.

What Cookies Are (And Why They Matter)

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help a site remember information about your visit - such as your login state, language, preferred settings, and how you move between pages - so the experience works smoothly and securely.

Some cookies are set by us (first-party cookies). Others are set by service providers we work with (third-party cookies).

We may also use similar technologies like local storage, SDKs (in mobile contexts), pixels, and tags. For simplicity, this policy refers to all of these as "cookies" unless stated otherwise.

How We Use Cookies to Power the Site

We use cookies to support core functionality and to improve how the Site performs. Depending on your settings and location, cookies may be used to:

Keep the Site working securely (including fraud detection and abuse prevention). Remember your preferences so you do not need to re-enter them every visit. Measure performance and understand which pages and features are useful. Fix errors, reduce load times, and improve stability. Support marketing and advertising, including measuring campaign effectiveness (where permitted).

Cookie Categories We May Use

Cookies on the Site generally fall into the categories below. Not every category will be used on every visit, and some cookies may be used only in specific regions or when certain features are activated.

Essential Cookies - Always On for Core Operation

Essential cookies are required for the Site to function. They enable key features like page navigation, account login, security protections, and session management. Without these, parts of the Site may not load correctly or may not work at all.

These cookies typically do not require consent where local law allows an exemption because they are necessary to deliver the service you request.

Functional Cookies - Your Settings, Remembered

Functional cookies help the Site remember choices you make, such as language, region, or interface preferences. They improve convenience and consistency, for example by keeping you signed in (when you choose that option) or maintaining selected display settings.

If you disable functional cookies, some personalization may reset between visits.

Performance and Analytics Cookies - Making the Site Faster and Smarter

Performance cookies collect information about how visitors use the Site - such as which pages are visited most, how users move through the Site, and whether errors occur. This data is generally used in an aggregated way to help us:

Improve page speed and stability. Find and fix broken pages or user flow issues. Understand which features are helpful and which need improvement.

If you opt out of performance cookies, we may still be able to see limited technical data required to keep services secure and stable, but we will have less insight into improving usability.

Marketing Cookies - Relevant Promotions (Where Allowed)

Marketing cookies may be used to deliver and measure advertising, limit how often you see an ad, and understand whether a campaign led to a registration or other action. These cookies can also be used to build audiences or personalize promotions based on your browsing behavior, subject to your consent where required.

If you decline marketing cookies, you may still see promotions, but they may be less relevant and measurement may be limited.

Third-Party Cookies and Services We May Use

Some features and analytics tools may involve third parties placing cookies or accessing similar identifiers on your device. These providers may process data under their own privacy policies and may act as independent controllers for certain processing activities, depending on the service.

Common third-party categories include:

Analytics providers (to measure Site usage and performance). Advertising and campaign measurement partners (to assess conversions and ad delivery). Security and fraud prevention services (to protect accounts and transactions). Payment, anti-money laundering, and verification tools (when applicable to user flows).

We aim to work with reputable providers and to limit sharing to what is necessary. Where required by law, third-party cookies are placed only after you provide consent.

How Long Cookies Stay on Your Device

Cookies may be:

Session cookies - temporary cookies that expire when you close your browser. Persistent cookies - cookies that remain for a set period or until you delete them.

Retention depends on the cookie’s purpose. For example, a cookie used to keep you logged in may last longer than a cookie used to balance traffic or detect errors.

Your Choices: Consent, Preferences, and Opt-Outs

When required by applicable law, we will ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can adjust your choices at any time through the cookie controls available on the Site (where presented), or through your browser settings as described below.

If you withdraw consent, it will not affect the legality of processing carried out before you changed your settings, but it may reduce certain features or personalization going forward.

Manage, Disable, or Delete Cookies in Your Browser

You can control cookies through your browser settings, including blocking cookies entirely, deleting stored cookies, or allowing cookies only from certain sites. The exact steps vary by browser, but typically you can find these controls under Settings - Privacy - Cookies or Site Data.

If you disable cookies, please note:

Essential features like login, account security checks, and transaction flows may not work properly. Preferences (such as language or display settings) may not be saved. Some pages may load more slowly or behave unexpectedly. You may need to re-enter information more often.

If you use multiple devices or browsers, you will need to set preferences on each.

Special Note on Accounts, Security, and Fraud Prevention

To protect players and the platform, we may use cookies and similar tools that help:

Identify suspicious behavior and prevent unauthorized access. Detect automated abuse, bonus abuse, or multiple-account patterns. Maintain the integrity of account sessions and transaction security.

These measures support legitimate interests in keeping the Site safe and compliant, and some elements may be considered essential for providing the service securely.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we update it, we will revise the content on this page and may also provide additional notice where appropriate. The latest version applies from the date it is published.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how cookies are used on 20Bets Casino, contact our support team at support@20bets.com. If your request relates to privacy rights or data handling, include enough detail for us to verify and respond appropriately.